aec356 Privacy Policy

3. Collection of Personal Information

aec356 may collect the following types of personal information:

• Identity Information: Name, date of birth, national ID number or passport number.
• Contact Information: Email address, mobile number.
• Account Information: Username, password (in encrypted form), security questions.
• Financial Information: Details related to bKash, Nagad, Rocket or bank accounts — used solely to process transactions.
• Identity Verification Information: Documents required for the KYC (Know Your Customer) process.
• Activity Information: Your gaming history, betting records, deposit and withdrawal history.

4. Automatically Collected Information

When you visit the aec356 website, we may automatically collect the following technical information:

• Log Data: IP address, browser type and version, date and time of access.
• Device Information: Operating system, device identifier, screen resolution.
• Cookie and Tracking Information: Session cookies, preference cookies, and analytics-related data.
• Usage Patterns: Which pages you visited, how long you stayed, and where you came from.

5. Information Received from Third Parties

In some cases we may also receive information through trusted third parties, such as payment processors (bKash, Nagad, Rocket), identity verification services, or anti-fraud systems. This information is used solely to ensure the security and legitimacy of your account.

8. Who Information Is Shared With

aec356 never sells your personal information. However, in specific circumstances we may share information with third parties:

• Payment Processors: With bKash, Nagad, Rocket, and banking partners to complete financial transactions.
• Technology Service Providers: Game software partners and server service providers, who are bound by strict confidentiality agreements.
• Identity Verification Services: Approved verification partners for the KYC process.
• Legal Authorities: To comply with court orders, legal investigations, or applicable law.
• Fraud Prevention Agencies: To detect and prevent illegal activities.

All third-party partners adhere to strict data protection standards and cannot use your information without our instructions.

9. International Data Transfers

In some cases your information may be stored or processed on servers outside Bangladesh. In such cases we ensure that the relevant country maintains adequate data protection standards and that appropriate contractual safeguards are in place.

11. Security Measures

aec356 takes industry-standard technical and organisational measures to keep your personal and financial information secure. Our key security measures are:

• SSL/TLS Encryption: All data transmission between your browser and our servers is encrypted.
• Database Encryption: Sensitive information stored in our database is kept in encrypted form.
• Access Controls: Only authorised staff have access to the information they need.
• Regular Security Audits: Our systems are regularly tested to check for security vulnerabilities.
• Firewalls and Intrusion Detection: Automated systems to detect suspicious activity.

If a data breach occurs, we will promptly notify the affected users and, where applicable, the relevant authorities.

12. Data Retention Period

aec356 does not retain your personal information for longer than necessary. General guidelines are:

• Account Information: For as long as the account is active and for the period required to meet legal obligations after closure.
• Financial Transaction Records: For the period determined by financial regulatory requirements.
• Log Files and Technical Data: Up to 12 months, automatically deleted after security analysis.
• Communication Records: Customer support communications for as long as needed to resolve disputes.

15. Protection of Minors

aec356 strictly does not provide services to anyone under the age of 21. We do not intentionally collect any personal information from minors. If we become aware that a minor's information has been collected, we will immediately delete that information and close the relevant account.

If a parent or guardian believes their child has registered on our platform, please contact us immediately.

16. Responsible Gaming and Data Protection

As part of our responsible gaming programme, we may analyse your gaming behaviour data to identify potentially problematic behaviour. This analysis is done entirely for your protection. Information related to self-exclusion and limit-setting is kept with the highest level of confidentiality.